Privacy
Privacy
This describes what Teachly actually stores and what actually happens to it. It was written against the database schema rather than from a template, so where a right is real but the way we honour it is a person doing it by hand, it says so.
What Teachly collects
Your account
Your email address, and your password held by our authentication provider rather than by Teachly itself. A phone number only when you get as far as exchanging contact details — it is not asked for at sign-up, and nothing else on the site needs it. Teachers also give a display name.
Your children, if you add any
A nickname, a level and a syllabus. That is the whole record. There is no column for a full name, a photograph, a date of birth or a contact detail, so none of that is stored even if you would like it to be.
What you post
A requirement holds the subject, level and syllabus, whether you want lessons at home, at the teacher's place or online, the area, the budget range, the days and times that suit you, when you want to start, and any notes you write. Notes are free text and they are shown publicly — see below.
A teaching profile, if you are a teacher
A display name, headline, biography, photo, years of experience, teaching languages, the subjects, levels and fees you offer, the areas you cover, the hours you are available, and your qualifications with an optional supporting document. There is no column for a home address — the areas you cover are cities, not a street.
What happens between you
Which teachers your requirement was sent to and when, the replies they wrote, which teacher you chose to exchange contact details with, whether lessons started, and any review you left. A teacher's response rate and rating are worked out from these records rather than typed in by anyone.
What is public, and what never is
A teacher's profile is public: the name, photo, headline, biography, subjects, fees, areas, availability, verification tier, and the average score and number of reviews. The text of a review is not published — only the teacher being reviewed can read it, and even they are not told who wrote it.
A requirement is public as an anonymous card: subject, level, area, budget, mode, the days that suit you and your notes. Your notes are your own words on a page anyone can read, so do not put anything in them that identifies you or your child.
Never public, under any circumstances: your email address, your phone number, anything about a child, and any document a teacher uploaded. Those are not fields on any public page — the types behind those pages have nowhere to put them.
Who else touches it
The services that run Teachly: a hosting and database provider, which also handles sign-in and stores uploaded files, and an email delivery service for the few emails Teachly sends. They process this data on our behalf and for no other purpose.
Nothing here is sold. There is no advertising on Teachly, no analytics, no tracking pixels, no social media widgets, and no third-party scripts of any kind — not one runs on these pages. The web font is served from this site rather than fetched from anyone else, so simply reading this page tells nobody but us that you did.
The only sharing that happens is the one you choose: when you decide to exchange contact details with a teacher, that teacher's number is shown to you. Teachly does not hand your number to them.
Cookies
Teachly sets cookies for one reason: to keep you signed in. There are no advertising cookies and no analytics cookies to refuse, which is why this site does not ask you to accept any.
How long it is kept
A requirement stops being listed thirty days after you post it, and a lead a teacher never answered is marked expired after fourteen. Both of those change what is shown, not what is stored.
Be clear about the rest: nothing is erased on a timer. Your account, your requirements, the replies you received and the records of who you connected with are kept until you ask us to remove them. There is no automatic clear-out, and we would rather tell you that than let you assume one.
Your rights under the PDPA
Under Sri Lanka's Personal Data Protection Act No. 9 of 2022 you can ask for a copy of the personal data Teachly holds about you, ask for it to be corrected, and ask for it to be erased.
Email us and a person will do it by hand. There is no button on this site for any of it — a request is read, checked against the account it came from, and carried out manually. We would rather say that than imply a self-service control that is not there.
Do not send a copy of an identity document to that address unprompted. If we need to check who you are before acting on a request, we will tell you what is needed.
What you can change yourself today
A parent can remove a child from their account, and close a requirement — which takes it off the public board immediately. A posted requirement cannot be edited afterwards; close it and post the one you meant.
A teacher can change every part of their profile, and remove a subject, an area or a qualification entry.
One caveat worth knowing: removing a qualification removes the entry, but the file you uploaded stays in private storage until an erasure request is carried out. If you want the document itself gone, write in and say so.
Children
Accounts on Teachly belong to adults. A child is never an account and never a profile — only a nickname and a level attached to a parent, used to say what is being taught.
In the interest of being accurate rather than reassuring: Teachly does not currently verify anyone's age at sign-up. What protects a child here is that there is nowhere to put their identity in the first place, not a check on the person signing up.
Related
What Teachly does to keep a family safe, how matching works, or get in touch.